Procuman CRM - Services

Application hosting services (unlimited hosting package):

  • Procurement Software as a Service hosting on high performance Amazon Cloud servers
  • 7-day rotating Backups in Amazon Cloud
  • Email support for customer incidents
  • 24/7 monitoring service
  • Option for dedicated server or customer's own hardware
Technical support and system administration (fully managed package):
  • Configuration of new users, user security groups and access rights
  • Maintenance of SuiteCRM settings
  • SuiteCRM platform upgrades
  • Additional custom fields configurations
  • Optional on-call duty service for customer incidents
Application support, deployment and configuration services (fully managed package):
  • Assistance in data migration of accounts, products, user accounts and other historical data
  • Creation of customer specific PDF and email templates
  • Optional creation of customer specific reports in SuiteCRM platform
  • Optional language support configurations
  • Optional customer specific user guides and training videos
  • Optional online training sessions
Application development services (optional):
  • Programming of business specific requirements for the SuiteCRM platform
  • Interface development and maintenance